Privacy Policy

Welcome to Zenn Harmony Healing! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By booking an appointment or using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Basic Information: Name, phone number, email address

  • Appointment Details: Selected services, preferred appointment time, specific health concerns (if applicable)

  • Payment Information: Billing details (if payment is made online)

  • Device & Usage Information: IP address, browser type, and website interactions (for analytics purposes)

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process bookings and provide services (e.g., appointment confirmations, reminders)

  • To improve customer experience (e.g., storing preferences, enhancing service quality)

  • For marketing purposes (e.g., promotional offers via email or SMS, with an opt-out option)

  • To comply with legal obligations (e.g., record-keeping for transactions)

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your data only in the following cases:

  • With service providers (e.g., payment processors, scheduling systems) to facilitate appointments

  • If required by law (e.g., to comply with legal or regulatory requirements)

4. Data Security

We take appropriate measures to protect your personal data, including:

  • Encryption and secure storage of sensitive information

  • Access control to limit data access to authorized personnel only

  • Regular security updates to prevent unauthorized access

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt out of marketing communications

  • Withdraw consent and request data deletion

To make a request, please contact us at [zennharmonyhealing@gmail.com].

6. Cookies & Tracking Technologies

Our website may use cookies to improve user experience and analyze traffic. You can adjust your browser settings to disable cookies if preferred.

7. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: [zenharmonyhealing@gmail.com]
📞 Phone: [+60189008008]